Also in the past month, our hero Michael Kientzle and his Mobile Info Team for refugees in Greece – الفريق المتنقل لمعلومات اللاجئين have done an amazing job! Today we’d like to highlight a part of their amazing work: providing information through their hotline!
For more than one and a half years, Mobile Info Team has run a hotline where asylum seekers, migrants and refugees can call or send messages and ask questions about asylum, reunification, travel documents, etc. in Arabic, Farsi, Urdu and English. On average between 60 to 70 people contact the hotline every week and get an individual follow up on their question or request. Other NGOs have also connected through the hotline to ask questions or make referrals. We will continue with the hotline service for the near future and we welcome anyone who wishes to reach out to us in this way!
Thanks again to Kerken in de Laurens for their support of this project!